Refund policy
At Alvordor, customer satisfaction is our priority. We aim to ensure that every product you receive meets our quality standards.
Eligibility for Return
You can request a return or exchange if you receive a damaged, defective, or incorrect product. In such cases, we will arrange a replacement or appropriate solution after verification.
Damage or Faulty Products
If the product is damaged during delivery or has any manufacturing defect, it is eligible for return or replacement. Please contact us immediately with proof so we can assist you quickly.
Customer-Induced Damage
If any damage occurs due to customer handling, such as broken glass, scratches, or misuse after delivery, the product will not be eligible for return or replacement.
Return Condition
To be eligible for return, the product must be unused, in its original condition, and with original packaging intact unless it arrived damaged or defective.
Refund Process
Once your return is approved and received, we will process the replacement or refund based on the situation. Refunds (if applicable) will be processed through the original payment method or agreed alternative.
Contact for Returns
Email: alvordor@gmail.com
Phone/WhatsApp: +92 324 9865176